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INFO & POLICIES

Shipping & Delivery

We ship to Germany and EU countries (excluding Malta & Cyprus) via Hermes with full tracking.

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Delivery times

2-11 business days, depending on destination.

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Shipping costs

Vary by country; see our country-specific shipping table below for details.

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Payment Methods

- Bank transfer (payment in advance)

- PayPal

- Credit card (Visa, Mastercard, American Express) via Wix Payments

- Sofortüberweisung/Klarna

- Apple Pay & Google Pay

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Processing & Payment Confirmation​

Orders are processed after payment has been received.

Once we receive your payment, you will receive a confirmation email including your invioce (without VAT, according to & 19 UStG for small businesses).

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Tracking

You will receive a tracking link via email once your order has been shipped.

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Customs & Duties

No additional customs fess apply for shipments within the EU.

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Returns & Exchanges 

You have 14 days from receipt to return items that are unworn, unwashed, undamaged, and have original tags. Returns must be pre-approved via e-mail to: lelib.wear@gmail.com. You will receive the return address and instructions. Return shipping costs are borne by you. 

Once we have received and inspected your return, we will issue refund via the original payment method. Items not meeting the return conditions will not be refunded. 

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Important

The return address will be provided via email after your return request has been approved. 

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Customer Email Template - Return Request

Tell us that you would like to request a return for your order.​

Subject: Return Request - Order (Order Number)​

Order number: Insert Order Number

Item(s) to return: Insert item names or product codes

Reasión for return: Brief description, e.g., size doesn´t fit, etc.

Please confirm the return adress and provide any further instructions. 

Full Name and Email adress used for the order.

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Contact ​​​

For any questions about shipping or returns, please email us at: lelib.wear@gmail.com

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